You have 60 days.
If the Playbook did not help you, email refunds@letsappeal.com with the email address you bought with and tell us your Module 2 triage result (winnable now, winnable with more evidence, or not winnable). That is the whole requirement. We ask for it because it tells us where the course failed you, and because it means you at least opened the part that matters most.
We will not ask whether you won your appeal. We will not ask you to prove you filed anything. We will not try to talk you out of it. Refunds are processed within five business days and you will lose access to the course when the refund goes through.
If you are past 60 days and something went genuinely wrong, email us anyway. We would rather deal with it than have you tell people we would not.
One thing we will not do: refund a purchase because an appeal was denied. Denials happen for reasons outside anyone’s control, including ours, and a refund policy tied to outcomes would be a promise we cannot honestly make. The 60-day window is not conditioned on results in either direction.
Separately, and this is a standing policy rather than a term you have to invoke: if you tell us your appeal was denied, we will offer you a refund whether or not you ask, and whether or not you are inside the 60 days.